Shipping policy

Paws & Parchment Post is sent through regular (untracked) mail through Postnl on the last business day of the month. If you live within the Netherlands you should receive your mail within 2-4 business days. For international mail within the EU it can take anywhere from 3-15 business days, or in some cases a bit longer. You can check the timeline for your specific country on the Postnl website. 

If you have not received your mail within 4 weeks from shipping please reach out via email post@pawsandparchment.com. Unfortunately I can’t resend any replacement letters if you have not contacted me within 2 months of shipping date.