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Exchanges, or Returns:

Due to the subscriptions based, and custom nature of Paws & Parchment Post we do not offer exchanges or returns under any circumstances.

Refund Policy: 

Due to the subscriptions based, and custom nature of Paws & Parchment Post refunds are not guaranteed and are issued on a case by case basis at the dissection of Paws & Parchment.

For all refund related queries email post@pawsandparchment.com.

Lost, missing, or delayed mail.

If you have not received your mail within 4 weeks from shipping please reach out via email post@pawsandparchment.com. Unfortunately I can’t resend any replacement letters if you have not contacted me within 2 months of shipping date.